Live Chat Management

Customer service is the backbone of any business. Live chat is an integral part of customer service that’s because providing the platform to communicate with customers in real-time is the best way to connect with and support them.

Faster the response = More the Leads.

Introduce the Live chat on your website and allow Falcon Konnect to

  • Connect with your customers instantly
  • Create the best pre-qualification questions which help in filtering the response from relevant contact and relevant company
  • Set up an appointment for sales and marketing discussions
  • Integrate the process to build the marketing database
  • To create the best impression, connection, trust, and free flow communication between you and your prospects