The lifeblood of your business is word-of-mouth marketing, references, and happy customers.
In addition to referring others to you (free marketing! ), they can also speak volumes about your business with online reviews.
How do you get your happiest customers to recommend you? Try these 7 tricks!
Approaching Directly
Asking for a review is the easiest way to get one. Let customers know that you would appreciate a review on your website or a popular review site after a positive experience.
Email Signatures
In your email signature, include a link to your profile page on a review site. With just a few clicks, customers who have enjoyed their experience with you will be able to leave feedback.
Posts on social media
Consider asking for reviews in your social media posts if you are active on social media. Your customers can either be tagged in the post or mentioned directly in the text. In either case, it's an easy way to get more exposure for your request.
Email follow-up with customers
Send a follow-up email to your customers after they have made a purchase asking them to leave a review. You can use this tactic very effectively if you provide excellent customer service - happy customers will be more than happy to leave feedback!
Request for Review Pop-up
Utilizing a free tool is the easiest way to implement this strategy. A popup request for reviews can be added to your website or app with a single click. It can even be targeted to specific pages or promotions for maximum impact!
Methods such as email requests and social media posts can easily be combined with this method. You will be able to cover all major platforms while maintaining efficiency.
Follow-up and request a video
Often, new firms go out of their way to contact their customers. Hence, making a phone call and directly speaking with clients is becoming more popular and offers a great experience.
You can also ask them to record a video testimonial to share on social media. Video testimonials are more persuasive than other types of reviews as they offer real people talking about your product or service.
Exchange testimonials and reviews with other businesses
You can swap testimonials and reviews with other businesses. Third-party reviews help businesses improve their online presence.
When swapping testimonials and reviews, keep these things in mind:
You can get more favorable customer feedback by following some simple yet effective tips and tricks we have shared with you in this article.
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